Terms of Service

Last updated: June 23, 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Case Magic Key ABN 12 345 678 901 ("Company," "we," "us," or "our") regarding your use of our website case-magickey.com and our online photography and videography education services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

Description of Services

Case Magic Key provides online education services focused on photography and videography, including:

• Comprehensive online courses and tutorials
• Live instruction and mentorship sessions
• Community forums and peer interaction
• Educational resources and materials
• Portfolio review and feedback services
• Career development guidance

Account Registration and Responsibilities

Account Creation

To access certain features of our services, you must create an account. When creating an account, you agree to:

• Provide accurate, complete, and current information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

Eligibility

You must be at least 18 years old or have parental consent to use our services. By using our services, you represent that you meet these age requirements and have the legal capacity to enter into these Terms.

Payment Terms and Billing

Course Fees and Payment

Course fees are clearly displayed on our website and must be paid in full before accessing course content, unless otherwise specified. We accept payment via:

• Credit and debit cards
• PayPal
• Bank transfer (for corporate clients)
• Other payment methods as indicated at checkout

Subscription Services

Some services may be offered on a subscription basis. For subscription services:

• Payments are automatically charged to your chosen payment method
• Subscriptions renew automatically unless cancelled
• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of the current billing period

Refund Policy

We offer refunds under the following conditions:

• 30-day satisfaction guarantee: Full refund within 30 days of purchase if less than 25% of course content has been accessed
• Technical issues: Refund available if we cannot resolve technical problems preventing course access
• Course cancellation: Full refund if we cancel a scheduled course
• Duplicate purchase: Refund for accidental duplicate purchases within 7 days

Refunds are processed within 5-10 business days to the original payment method.

Intellectual Property Rights

Our Content

All content provided through our services, including but not limited to:

• Video lessons and tutorials
• Written materials and guides
• Images, graphics, and visual assets
• Software tools and applications
• Website design and functionality

is owned by Case Magic Key or licensed to us and is protected by Australian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our content for personal, non-commercial educational purposes only. This license does not include the right to:

• Share course content with others who have not purchased access
• Record, copy, or distribute our materials
• Use our content for commercial purposes
• Reverse engineer or extract source code from our platform

User-Generated Content

When you submit content through our platform (assignments, forum posts, reviews), you retain ownership but grant us a royalty-free license to use, display, and distribute such content for educational and promotional purposes.

Acceptable Use Policy

You agree not to use our services for any unlawful purpose or in any way that could damage our reputation or services. Prohibited activities include:

Content Violations

• Posting inappropriate, offensive, or harmful content
• Sharing copyrighted materials without permission
• Distributing spam or unsolicited commercial messages
• Impersonating others or providing false information

Technical Violations

• Attempting to hack, disrupt, or compromise our systems
• Using automated tools to access our services
• Circumventing security measures or access restrictions
• Introducing viruses or malicious code

Commercial Violations

• Reselling or redistributing our content
• Using our services for competing educational offerings
• Violating intellectual property rights

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Course Access and Completion

Access Duration

Unless otherwise specified, you have lifetime access to purchased courses. However, we reserve the right to:

• Update or modify course content to maintain relevance
• Remove courses that are no longer supported
• Migrate content to new platforms with advance notice

Completion and Certification

Course completion certificates are awarded based on successful completion of all required assignments and assessments. Certificates are digital documents and do not constitute formal academic qualifications unless explicitly stated.

Community Guidelines

Our community forums and interaction features are designed to foster learning and collaboration. All participants must:

• Treat others with respect and professionalism
• Provide constructive feedback and criticism
• Respect intellectual property and attribution
• Report inappropriate behavior to moderators
• Follow all applicable laws and regulations

Disclaimers and Limitations

Educational Nature

Our services are for educational purposes only. We do not guarantee:

• Employment opportunities or career outcomes
• Specific income levels or business success
• Professional certification or licensing
• Compatibility with all devices or browsers

Service Availability

While we strive for maximum uptime, we cannot guarantee uninterrupted service availability. We may temporarily suspend services for maintenance, updates, or technical issues.

Third-Party Services

Our platform may integrate with third-party services (payment processors, video hosting, etc.). We are not responsible for the availability, accuracy, or reliability of these external services.

Liability Limitations

To the maximum extent permitted by Australian law:

• Our total liability is limited to the amount you paid for the specific service
• We are not liable for indirect, incidental, or consequential damages
• We do not warrant that our services will meet your specific requirements
• Your sole remedy for dissatisfaction is discontinuation of service use

Indemnification

You agree to indemnify and hold harmless Case Magic Key, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your infringement of third-party rights
• Any content you submit through our platform

Account Termination

Termination by You

You may terminate your account at any time by contacting our support team or through your account settings. Upon termination:

• Your access to paid content will continue until the end of the paid period
• Your personal data will be handled according to our Privacy Policy
• You remain responsible for any outstanding payments

Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms or our policies
• Engage in fraudulent or illegal activities
• Fail to pay required fees
• Abuse our systems or other users

Dispute Resolution

Australian Law

These Terms are governed by the laws of Victoria, Australia, and any disputes will be subject to the exclusive jurisdiction of Victorian courts.

Resolution Process

Before initiating legal proceedings, we encourage you to contact us directly to resolve any disputes. If direct resolution is not possible, you may pursue:

• Mediation through a recognized Australian mediation service
• Arbitration through the Australian Centre for International Commercial Arbitration
• Legal proceedings in appropriate Australian courts

Changes to Terms

We may modify these Terms at any time to reflect changes in our services, legal requirements, or business practices. When we make changes:

• We will post the updated Terms on our website
• We will notify users via email for significant changes
• Changes take effect 30 days after posting unless otherwise specified
• Continued use of our services constitutes acceptance of modified Terms

Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, warranties, or other rights you may have under the Competition and Consumer Act 2010 (Cth) or other applicable Australian consumer protection laws.

Contact Information

For questions about these Terms or our services, please contact us:

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original.

Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Case Magic Key regarding your use of our services and supersede all prior agreements and understandings.