Privacy Policy

Last updated: June 23, 2025

Introduction

Case Magic Key ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website case-magickey.com and use our online photography and videography education services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our courses or services
• Subscribe to our newsletter
• Contact us via email or contact forms
• Participate in surveys or promotions
• Create an account on our platform

This information may include:

• Name and contact information (email address, phone number, postal address)
• Payment information (processed securely through third-party payment processors)
• Educational background and professional information
• Course preferences and learning objectives
• Communications with our support team

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• Device identifiers and characteristics

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

• Provide and maintain our educational services
• Process registrations and payments
• Deliver course content and materials
• Provide customer support and respond to inquiries
• Send important service-related communications

Improvement and Personalization

• Analyze usage patterns to improve our services
• Personalize your learning experience
• Develop new courses and features
• Conduct research and analytics

Marketing and Communications

• Send newsletters and promotional materials (with your consent)
• Inform you about new courses and special offers
• Conduct surveys and gather feedback

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, including:

• Payment processors (Stripe, PayPal)
• Email service providers (Mailchimp, SendGrid)
• Analytics providers (Google Analytics)
• Customer support platforms
• Cloud storage and hosting services

Legal Compliance

We may disclose your information if required by law or if we believe such disclosure is necessary to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Protect the rights and safety of our users

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage with reputable cloud providers
• Regular security audits and updates
• Access controls and authentication requirements
• Employee training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Updates

• Request correction of inaccurate information
• Update your account information at any time

Deletion

• Request deletion of your personal information
• Close your account (subject to legal retention requirements)

Marketing Communications

• Opt out of marketing emails by clicking unsubscribe links
• Manage your communication preferences in your account settings

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account information: Until account deletion or 7 years after last activity
• Course records: 7 years for educational compliance
• Payment information: As required by financial regulations
• Marketing data: Until you opt out or 3 years of inactivity

International Data Transfers

Your information may be transferred to and processed in countries other than Australia. When we transfer data internationally, we ensure appropriate safeguards are in place through:

• Adequacy decisions by regulatory authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our services

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Australian Privacy Act Compliance

As an Australian company, we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This includes:

• Open and transparent management of personal information
• Anonymity and pseudonymity options where practical
• Collection limitation and notification requirements
• Data quality and security obligations
• Access and correction rights for individuals

If you are not satisfied with our response to your privacy concerns, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.